Privacy Policy

Privacy Policy

Last updated: November 8, 2026

Welcome to Flex Therapy at flextherapy.sale. Your privacy matters to us, and we want shopping with us to feel safe and simple. This Privacy Policy explains what information we collect when you visit our shop, how we use it, and the choices you have.

Who we are

Flex Therapy is an online shop. Our team works from the United States and we serve customers online. If you have any questions about privacy, you can always reach us by email at support@flextherapy.sale.

Information we collect

We only collect information we need to run our shop and provide good customer service:

• Order information: Your name, email address, shipping address, billing details, and order contents when you make a purchase.
• Contact information: When you email us at support@flextherapy.sale, we receive your email address, your message, and any details you choose to share so we can help you.
• Account and shopping information: If you create an account, leave items in your cart, or set preferences, we store that information to make shopping easier for you.
• Device and usage information: When you browse flextherapy.sale, we automatically receive basic technical information such as your IP address, browser type, device type, pages viewed, and time spent on our site.

How we use your information

We use your information to:

• Process, confirm, and deliver your orders
• Process payments securely and prevent fraud
• Communicate with you about your orders, returns, and questions
• Improve our shop, products, and customer experience
• Send you important service updates and, only if you agree, news or offers
• Comply with legal obligations and enforce our terms

We will never sell your personal information.

Cookies

Like most online shops, we use cookies and similar technologies to keep our site working properly. They help us remember your cart, keep you signed in, understand how customers use our shop, and improve loading speed. You can control or delete cookies in your browser settings, but some parts of our site may not work properly without them.

How we share information

We only share your information when it is needed to run our shop:

• With payment providers to securely process your payment
• With delivery carriers to ship and track your order
• With trusted service providers who help us host our website, process emails, or prevent fraud, and who are only allowed to use your information for those tasks
• If required by law, to protect our rights, or to comply with a legal request

Data storage and retention

Our team works from the United States, and your information is processed and stored in the United States. We keep your information only for as long as we need it to fulfill your orders, provide support, meet legal and accounting requirements, and resolve disputes. When it is no longer needed, we securely delete or anonymize it.

How we protect your information

We take reasonable steps to protect your information with secure connections, limited access, and safe handling practices. No method of transmission over the internet is 100% secure, but we do our best to keep your data safe.

Your choices and rights

Depending on where you live, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or limit certain uses, and to withdraw consent for marketing at any time.

To exercise these rights, just email us at support@flextherapy.sale and we will be happy to help. We may need to verify your identity before we can respond. If you no longer want to receive marketing emails from us, you can unsubscribe using the link in the email.

Children's privacy

Our shop is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it promptly.

Links to other sites

Our shop may contain links to other websites for your convenience. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our shop or legal requirements. When we do, we will update the Last updated date at the top of this page. We encourage you to check back occasionally.

Contact us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact us by email at support@flextherapy.sale. We aim to reply to all messages promptly.